UKGC-certified agents who understand the regulatory environment your players operate in. KYC, responsible gambling, VIP support; handled.
Guiding players through verification smoothly, reducing drop-off and friction.
Trained agents handling self-exclusion, deposit limits and safeguarding queries with care and compliance.
Resolving transaction issues quickly, keeping players in the game.
White-glove support for high-value players who expect more.
Handling T&C queries and disputes accurately, protecting your operation.
Password resets, suspicious activity, account locks; resolved fast.
Every interaction is monitored in real time by Daysi AI. Responsible gambling triggers are flagged automatically. KYC process adherence is tracked. You get full audit-ready reporting without lifting a finger.
Learn more about Daysi → daysi.ioVerified Trustpilot reviews from end-customers of our iGaming clients, unprompted.
"Louise & Kaylee have made the support part just an easy breezy experience and I couldn't be more thankful."
"They have a very helpful and knowledgeable and friendly customer support team. Louise was very friendly, professional and helpful. Great customer service!"
"Their customer service agent was kind enough to stay in chat with me from start to finish. Big thanks to Stefan for sticking around and making sure my redemption is approved."
"The level of customer support truly makes a difference. It is rare to find such efficient and personable support these days."
These are reviews left by end-customers of our clients, not reviews of Rdentify Connect directly. We think that makes them more meaningful.
Tell us about your operation and we'll show you what Rdentify Connect looks like for your business.
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Deeper reading from our team on compliance, operations and growth.
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